Arrival Instructions
Our address is: 17 Crescent Gardens, Bath BA1 2NA
Our Phone is: +44 (0) 7551 203230
Check-in Hours 3.30pm - 6.30pm
Self Check-in Hours 3.30pm - 10pm
Please notify us of your arrival time. We are unlikely to be at the house during most of the check-in time, so it is essential that you receive the code lock access code. This will open the front door and your room. Your room name will be provided with your self-check-in guidance.
All rooms, except the Springtime Suite are accessed through the front door.
The lock is illustrated on this page. Touch it with your full palm for a second and the numbers will light up. Enter your code, followed by Star (*). Turn the knob and push to enter.
Your room lock looks different, but the same code will open it, but you must use Hashtag instead of star at the end: (#), not (*)!
For the Springtime Suite - your entry is from the back alley parking spot. Please proceed to the alley by walking between house numbers 21 and 22, and turn left. (If coming from the Charlotte street carpark, turn right into the alley). Our house is 5th from the turning, you will see a sign Springtime at The Bluebell. Refer to our images for orientation. For the night time, there is an automatic light.
You can drive and park down this alley. Please park snugly into our space indicated as Guest Parking for Springtime at The Bluebell. Note, the alleyway can be too narrow for some larger vans. Do not leave your car parked in the alley, as it is used for other traffic.
On the back garden door, you will see the same code lock as in the pictures on this page. Touch it with your full palm for a second and the numbers will light up. Enter your code, followed by Star (*).
Turn the knob and push the door. Proceed into the back terrace down the steps, and you will see a door on the right. There is a lockbox with a key inside. Please use this key during your stay. The door handle needs to be pulled UP to lock, and pushed down to unlock. The code to the courtyard door and to this lock box will be emailed to you on the day of arrival. This key should be left there as you depart.
For any questions or difficulties, please email or ring us.
For the alleyway direction, please refer to this little map:
Important Organisational Matters
Please contact us if your arrival time is outside of our check-in time.
There is NO FRONT DESK.
If you are arriving late, please ensure you have the self-check-in instructions before arriving. Our phone might not be answered late at night. If you have an early or late flight into Heathrow please consider booking a Heathrow hotel for your first night to make a more comfortable journey to Bath.
Bicyclists: apologies, but we do not have any cycling storage at the property. We do not allow cycles inside the house for the obvious hygienic and aesthetic reasons. This restrictions includes our back garden and the Springtime Suite.
