Arrivals and luggage drops:
Dear guests, due to extremely limited space and unavailability of staff to be at the house at all times, an early luggage drop-off might not be possible at the house. Instead, we aim to get you into the room as early as possible. To ensure the smooth check-in, please provide your photo ID picture to our email or WhatsApp. (passport or driving licence). Send us a request for earlier check-in and we’ll see what we can do. Please note, any confirmation of earlier check-ins has to be done on the day of arrival, because this will depend on the previous guests.
For a couple of smaller bags, we can allow you to leave them in the corridor prior to check-in, but this needs to be communicated as you’re arriving, and agreed. In most cases, there is no one to receive you at the house before check-in time because we are busy upstairs making up your room.
If you would like to have a secure luggage storage at any time, please take the luggage to the Café near the train station which has a specialised hold - address is 13 Manvers Street. You can pre-book it online: http://www.bathluggagestorage.com (Tel. 01225 312685)
Thank you for your understanding and cooperation, and we apologise for not being able to serve you with more convenience.
Luggage left after your stay
Dear guests, due to our storage limitations and to enable effective housekeeping which makes rooms tidy for everyone in time, please only leave the luggage in the corridor on the ground floor, and until 12pm, not later. After 12 pm, we might be giving access to the house to the new guests.
Please note, any luggage left in the corridor is not secure. Many people have access to the house at all time, with new people arriving. Do not leave any valuables, and lock the luggage whenever possible. Your luggage is your responsibility.
If you would like to have a secure storage, please take the luggage to the Café near the train station which has a specialised hold - address is 13 Manvers Street. You can pre-book it online: http://www.bathluggagestorage.com (Tel. 01225 312685)
