Pre-check-in luggage drop-off:

Dear guests, due to extremely limited space and unavailability of staff to be at the house at all times, the early luggage drop-off is possible only when available, and by following these steps:

  1. Please use WhatsApp to confirm your arrival time. Your ID and name must match the reservation. Absolutely no bikes, scooters or any modes of transport, no exceptions. If we have space at the time (on the day of your arrival), we’ll let you have a temporary door code to enter and leave the luggage in the corridor. It is NOT secure or watched-over, so please do not leave any valuables at all. Luggage you would normally check-in with the airline cannot be held in our corridors and we will leave it in the front garden facing the street as it is a violation of the fire-code to block passages, sorry, this is a small house.

  2. Once you have our confirmation, please head to the house and text us via WhatsApp when you are in the front - this is when you’ll get the temporary code. This will will NOT be your check-in code. Please don’t use phone-calls or SMS from non-UK numbers, as we are not able to reply.

  3. If you would like to have a secure storage, please take the luggage to the Café near the train station which has a specialised hold - address is 13 Manvers Street. You can pre-book it online: http://www.bathluggagestorage.com (Tel. 01225 312685)

If your room is available earlier, we will notify you by email or WhatsApp.

Thank you for your understanding and cooperation, and we apologise for not being able to serve you with more convenience.

Luggage left after your stay

Dear Guests, due to our storage limitations and to enable effective housekeeping which makes rooms tidy for everyone in time, please observe the following simple rules for the luggage left on the day of departure:

  1. Pack everything into your luggage and take it outside of the room at the check-out time or earlier.

  2. Leave your luggage on the Ground Floor corridor or the Front Breakfast room, when it is opened, against the wall. We will not close the front room with any luggage inside.

  3. Do not leave any valuables in your luggage. We cannot be held responsible for any loss or stolen items - the luggage left here is your responsibility. It is only as secure as anything else in these corridors and common premises. Be sensible. Lock the zippers whenever possible.

  4. If you would like to have a secure storage, please take the luggage to the Café near the train station which has a specialised hold - address is 13 Manvers Street. You can pre-book it online: http://www.bathluggagestorage.com (Tel. 01225 312685)

Please notify us of all your luggage plans. WhatsApp or SMS to:

(0)7551 203230